SINCE 2000

Thailand Volunteer program



There are many reasons to promote Volunteering and Travel programs of Idex. If you don’t know them already, then let us look at these reasons under two categories. First, the business benefits and second, benefits to the heart( or soul, if you like) .

First, lets see why this is good for your bottom line :

1Volunteering and travel allows you to add a differentiator to your product portfolio. This is a niche product, and people are curious and interested in doing something like this – but are afraid to do it or don’t know someone who can organise it for them. This is where you come in.


  1. Its high value, allowing you to earn a nice margin. You can earn a nice margin on the program. ( And yes. Its completely ethical to do that. We will tell you why – just ask us).


  1. We make it really easy for you to set up these programs, market them, book customers and run them. This is what we do to make it really easy.
  1.  Set-departure programs with really great program content.
  2. No cancellation charge
  3. Detailed information on each and every aspect of the program.
  4. Product training ( via video and live calls).
  5. Fast response ( 1 day response guarantee for standard products, and 3 day guarantee for customised products).
  6. Monthly marketing information with real pictures, videos, testimonials which you can use directly in your business.
  1. Open up new market segments for you. Once you have stepped out of the routine of doing what you have always done ( and perhaps a lot of competitors in your market are doing), you will get a boost in imagination and creativity which will open up new sectors that you can reach out for growing your business.

Now, let us see how this is good for the heart.

They say that one of the best ways to be happy is to do something for others. Read on to see how, by promoting people to join these programs you are doing something for other people ( while getting benefits for your business.

You are :

  1. Helping travellers go on a travel, where they would get potentially life altering experiences – turning them into more responsible, conscientious and more successful travellers
  2. Through the volunteering travellers that you send, you are making a significant difference to the lives of communities and people that don’t have many opportunities.
  3. Creating long term benefits for communities by bringing people together in a responsible manner that will last for many years and generations in ways that we can not even imagine.

So, do an honest, decent business and make a difference in the live of people. That is something worthwhile.

How does this whole thing work ?

So how do we achieve all these lofty objectives of

  • great experience to the customers,
  • help to needy communities,
  • make a profitable business for you ( IDEX Distribution Partners) and
  • make a difference in the world.

Here is how this works

  • Idex identifies credible, worthwhile social projects where volunteers can contribute and have an enjoyable experience.
  • We then create the entire program from the time people arrive at the nearest airport and until the time they go back. We include volunteering, cultural activities, sightseeing, soft adventures to make it as much packed with the best experiences as we can.
  • We then put all this information together and share it with you (IDEX Distribution Partner) to promote in your markets.
  • When you book someone on our program, we give them all the detailed information that they need to prepare themselves and have a great experience.
  • When someone arrives on the program, they go through the exact program that was given to them and they have the time of their lives. During the program, we are always with the customers and communicating with them to resolve any issues that they have. This means, that once they are with us, you don’t hear from them ( unless you want to) and that means a lot of peace of mind for you.
  • And while all this is going on, we
    1. Are giving you the latest marketing information to promote the program.
    2. Giving you reports on how the volunteers are making a difference,
    3. And a number of other things that help you market and grow your business.

That’s it ! These are the broad points of how we, together with you ( IDEX Distribution Partners) do good business and make a difference in the lives of our customers and in the lives of people in needy communities.



Product Features – for the customer

There are many features in the program that would allow for a safe, immensely enjoyable and memorable experience for the customers. These are

  • Safety features (more details below)
    • All services from the time of arrival till departure included in the program. No need for customer to organise anything.
    • Licenced drivers and registered vehicles used for road transportation.
    • Accompanying Idex staff or representative, throughout the activities of the program.
    • High quality, hygienically prepared food for health safety.
    • Clean, safe water availability at the accommodation.
    • Extensive printed information before departure from home.
    • Orientation and training related to responsible behaviour and personal safety.
  • Convenience features include
    • Accommodation throughout the program at an accommodation facility with up to 4 participants per room with same gender and en-suite facilities.
    • 3 meals per day as per local cuisine (breakfast, lunch and dinner) for the entire duration of the program. For exact meal plan, please refer to the day to day meal plan.
    • “Best available” internet facility in the area.
    • Presence and support on site by a English speaking translator and helper to ensure that work can be carried out effectively by the volunteers on a daily basis.


  • Volunteering experience features
    • Complete details of the project where the customer would be engaged in
    • A customised volunteering activity plan for the customer based on the best available project preference.
    • Every day support in planning activities and work for the next day at the project.


  • Travel and cultural Experience features include
    • Excursions during the program
      • 1 night, 2 day excursion to visit the TajMahal.
      • 1 night, 2 day cultural and trekking trip to McLeodganj – home to the Exiled Tibetan government and Tibetan Buddhist culture.
    • Cultural workshops and activities during the first 2 weeks of the program (subject to schedule changes) on
      • Local cooking demonstration.
      • Indian outfit and henna workshop
      • Yoga workshop (2 sessions)
      • Elementary Hindi lessons
      • Evening dinner and interaction with a local English speaking family
    • Local support and information to explore the local areas on your own during free time in the program.
  • Care and support features
    • Presence of a dedicated program coordinator at accommodation to support, resolve issues and help with regular enquiries.


Location and Accommodation

Location: Chiang Mai

Chiang Mai literally means “new city” and has retained the name despite celebrating its 700th anniversary in 1996.

Chiang Mai is one of the few places in Thailand where it is possible to experience both historical and modern Thai culture coexisting side by side: the city features centuries-old pagodas and temples next to modern convenience stores and boutique hotels.

For many years travelers have thought of Chiang Mai simply as the base from which they could plan trekking and rafting trips to hill tribe villages and explore other provinces.

However, once there, a traveler is in for a surprise by the fact that there are so many things to discover other than its beautiful and historic temples. Intriguing diversity among ethnic tribes, a number of elephant camps, many cooking and massage schools, numerous outdoor activities, a variety of handicrafts workshops, various cultural performances, and breathtaking scenery make Chiang Mai one of Asia’s most attractive tourist destinations.

Facilities at Idex Accommodation

The following facilities make it a well-equipped and comfortable accommodation:

  • En-suite facilities
  • Recreation lounge
  • Free Internet
  • Dining Room
  • Television with satellite connection
  • Purified water
  • Fridge with small freezer
  • Hot Water
  • Laundry facilities: Clothesline & washing machine
  • Mini Library
  • Safety Lockers
  • Separate key for room
  • AC room with attached facilities




  • 1WEEK 1 Monday

    Arrival at Chiang Mai airport and transfer to accommodation.

    All Meals after arrival.

  • 2Tuesday

    Transfer to Location, welcome meeting and orientation start.

    • Orientation includes
    • Talks & presentations on:
    • Thailand & its culture
    • Social development and the role of volunteers
    • How to do volunteer work
    • Cultural responsibility
    • Personal safety & Code of Conducts
    • Introduction to allocated project and its description.
    • Thai language basics
    • Visit of local markets and orientation to the general local area
    • Visit of allocated projects
    Meal : B,L,D

  • 3Wednesday to Friday

    • Project work starts with the daily schedule of volunteering, cultural activities and free time.
    • Local cooking demonstration on one afternoon.
    • One local dinner with a host family to experience everyday life of regular Thai people

    Meal : B,L,D

  • 4Saturday

    Free Weekend/ Optional weekend trip of Chiang Rai

    Meal : Only breakfast during excursions. All meals during camp stay

  • 5Sunday

    Free Weekend/ Optional weekend trip of Chiang Rai

    Meal : Only breakfast during excursions. All meals during camp stay

  • 6WEEK 2 Monday To Friday

    Volunteer Work with the daily schedule of volunteering and free time.

    Meal : B,L,D

  • 7Saturday

    Free weekend to explore Chiang Mai/ • Day long excursion to Lampang

    Meal : Only breakfast during excursions. All meals during camp stay

  • 8Sunday

    Free weekend with transfer to Chiang Mai airport for flight back home. /Half day visit to WatPhra ThaiDoiSuthep. Transfer to Chiang Mai airport for flight back home from 2000 hrs onwards.

    Meal : Only breakfast during excursions. All meals during camp stay

A typical day

  • 1The schedule of the day depends on the type of project but below mentioned is just the brief outline of their normal day:
  • 27:00-8:00hrs : Breakfast at accommodation
  • 38:00-15:00hrs : Project work – Volunteering
  • 413:00-14:00hrs : Packed lunch – at projects
  • 515:00-16:00hrs : Preparation meeting/lesson planning for next day
  • 616:00-17:00hrs : Cultural workshops if any
  • 719:00-20:00hrs : Dinner at accommodation


The following listed projects are available in our Thailand location.

  • Teaching and education project
  • Child care with younger children
  • Help and care aged people
  • Monk teaching project

 Following is a brief description to the type of projects that are available across various locations. Please refer to the chart below to find out which project is available at which location and all the requirements for the special projects.


Help the children who are from the under privileged community, families from below poverty line living in slums and are not able to enjoy their right as a child.

Volunteers will contribute in a child’s cognitive, academic, emotional and social growth, Idex and its volunteers bring about some lasting and sustainable changes in their lives.



Day to day activities may include:

  • Assist in mid- day meal like cooking, serving the food etc.
  • Teaching skills that help in their holistic growth.
  • Teaching shapes, colors and different types of early learning education.
  • Teaching with songs, rhymes & games etc.
  • Indoor and outdoor games to develop their motor skills.
  • Community visits to aware the people about children’s right.


Volunteers participate in educational enhancement for students of local communities specifically in the areas of English, Math, Art and Craft. In order to encourage more volunteers to participate in this program, we provide detailed workbooks and guidelines for teaching. The Idex volunteers help with the education of the children through creative, interactive teaching methods that make learning enjoyable. Imparting English language skills is extremely beneficial to children’s education and for their self- confidence.

 Day to day activities may include:

  • Teaching English and Mathematics.
  • Games and sports activities.
  • Activity related teacher’s motivation and joyful learning.
  • To create play and learning atmosphere by teaching learning materials.
  • First – aid training and fun/recreational activities.


The need of volunteers is very high in Monk education centers as for religion related education they have many teachers and they requires help to teach English, Mathematics, Art & Craft and preparing teaching learning material. These monk teachingcenters always have hostels and volunteers can work for longer hours.

The age group of this group is from 8-25years and they have different level of grade & education

Day to day activities may include:

  1. Teaching English, Math and social skills
  2. Beautify the class room with painting.
  3. Games and sports activities
  4. Making teaching learning materials and teaching aids.



These projects are looking for people who are willing to make a commitment to help others who are less fortunate that they are. We want volunteers who are enthusiastic, like working as a team but who are also able to work alone.

These Old age people are staying at the center. Some of them are disables physical and mental so they are not able to do their own activities by themselves. Our volunteer visits these old age centerevery day to improve the livelihood of these old age people. Comprehensive and individual care helps, Support for their daily activities.


Day to day activities may include:


  • Assist to the Staff for daily activities on old age home.
  • Help to the old people do their own activities.
  • Help the bland old age people to go outside and have their meal.
  • Help the disable old age people for their daily activities.
  • Help them and teach them health and hygiene.
  • Help them to go wash room and walk around the place.
  • Clean their room and dormitory.
  • Help them to arrange their belongings.
  • Feed the old age people who are not able to eat.

Program Date


 Chiang Rai Excursion

  • Chiang Rai, Thailand’s northernmost province is part of the Golden Triangle region bordering Laos and Myanmar (Burma).Today, Chiang Rai is a traveler’s paradise, endowed with abundant natural attractions and antiquities. Attractions range from ruins of ancient settlements and Buddhist shrines to magnificent mountain scenery and hill tribe villages.

Lampang & Wat Phra That Doi Suthep Excursion 

  •  Lampang -Famous for its horse-drawn carriages and with a rooster as its provincial emblem, Lampang boasts a long history of human settlements on the Wang River basin, some of which dating back to more than 1,000 years. It is rich in archaeological evidence reflecting ancient civilizations of Hariphunchai, Lanna and Burma
  • Wat Phra That Doi Suthep – A must see, on any visit to Chiang Mai, is the wondrous and holy temple of Wat Phra That which is located near the top of Doi Suthep (Mount Suthep). The temple is simply referred to as Doi Suthep by most people. The wat was established in 1383, and is one of northern Thailand’s most sacred temples.

Policies and Procedure

Arrival Procedure

  1. All arrival from 2018 Idex offers the pick-up in a window from 10 AM on the start date of the program until 6 AM on the following day ( Day 2) of the program.
  2. Arrival pickups outside of these times are available on extra charges.
  3. Check in at accommodation is available from 12 noon on Day 1 of the program, even though, it’s our attempt to have the customers, checked in at the accommodation, as early as possible.
  4. Customers are to exit from departure gate and wait outside of exit gate at Nhat International Airport.

Please advise all your customers to look for the Idex logo  instead of finding their personal name when searching for the airport pickup representative

Departure transfer procedure:

  1.  Airport transfer on departure is available from 8 PM on the 2nd last day of the program (for ex, Day 14 in case of 2 week program) until 10 AM on the last day of the program (for ex, Day 15 in case of 2 week program).
  2. As per the new transfer structure, the departure transfer will be available at gaps of 2 hours and the customers will be asked to take the most convenient transfer for them. The available departure times will be: 8 PM, 10 PM, Midnight, 2 AM, 4 AM, 6 AM, 8 AM and finally at 10 AM.
  3. Departure transfers outside these times or schedules are available on extra charges.
  4. During departure, check out time from the accommodation is 12 noon on the last day of the program (for ex, Day 15 on a 2 week program).

Important: all the program and services are available as per schedule only. If any deviation or reschedule occurs and such would cost extra to organize, then it will be charged extra to the customers. We are not able to do any settlement or reimbursement against any unused services.




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